Yes.

Every Lumora Clay piece is carefully handcrafted by skilled artisans.

From shaping the clay, glazing, firing, to the final quality inspection, each piece goes through a thoughtful creation process.

Because our products are handmade, slight variations in color, texture, and shape are natural characteristics of ceramic craftsmanship.

These unique details make every Lumora Clay piece truly one of a kind.

Each lamp includes:

• Bulb Type: LED
• Power: 6W
• Light Color: Warm White

The warm light creates a soft and cozy atmosphere, complementing the natural beauty of handmade ceramic.

Yes.

Every Lumora Clay lamp comes with a 6W LED bulb pre-installed before shipping.

Your lamp arrives ready to use, so you do not need to purchase an additional bulb.

We select the appropriate plug type according to your shipping country or region.

Common plug options include:

• US Plug
• UK Plug
• EU Plug
• AU Plug

You do not need to purchase an additional adapter.

Your lamp will be prepared according to your local electrical standard.

We ship to customers in:

• United States
• United Kingdom
• Europe
• Canada
• Australia

Our lamps are configured according to the electrical standards of your destination country.

Common voltage options include:

• 110V–120V for the United States and Canada
• 220V–240V for Europe, the United Kingdom, Australia, and other regions

If you have specific requirements, please contact us before placing your order.

After your order is completed and shipped, estimated delivery times are:

• United States: 7–15 business days
• United Kingdom: 7–15 business days
• Europe: 8–18 business days
• Other regions: 10–25 business days

Please note that international shipping times may vary due to customs clearance, local delivery services, weather conditions, or other circumstances beyond our control.

Every Lumora Clay piece is carefully inspected and professionally packaged before shipment.

We use protective materials and secure packaging methods designed specifically for fragile ceramic products.

Our goal is to ensure your piece arrives safely and beautifully.

Yes.

Return requests can be submitted within 14 days after delivery.

To be eligible for a return:

• The product must be unused.
• The product must remain in its original condition.
• Original packaging and accessories must be included.

Custom-made products cannot be returned.

Please refer to our Returns & Refunds Policy for more details.

Yes.

Before shipping, every lamp has already completed:

• quality inspection
• bulb installation
• careful packaging

After receiving your order, simply follow the installation instructions and enjoy your warm lighting experience.